Terms + Conditions

 

Important: These are the terms and conditions upon which we provide Wendy Halls websites. By accessing the site, you agree to these terms and conditions. If you do not agree to these terms and conditions, you should not use or access the site.



Refund, Return, and Cancellations

We deal with refunds, returns and cancellations on a case by case basis. Our aim is for you to be absolutely happy with your product/therapy session. If for some reason you are not, please email us at wendy@wendyhalls.com and we will make every effort to amend the situation.

If you cancel your appointment you will loose the non refundable deposit made at the time of your booking.

Your deposit will not be refunded if you cancel your appointment within 48 hours of the arranged booking.

Availability of the site

You acknowledge that it is technically impossible to provide the site free of faults and that we do not undertake to do so; that faults may lead to temporary unavailability of the site; and that the operation of the site may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks.

Links to other sites

We may provide links to other websites. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse and are not responsible or liable for any content, advertising, products, services or other materials on or available from such sites.

Changes to these terms and conditions

We reserve the right to change these terms and conditions from time to time. By continuing to use the site following such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the site.

Liability

You agree that, except for death and personal injury arising from our negligence, we shall not be liable in contract, tort, negligence, statutory duty or otherwise, for any loss or damage whatsoever arising directly or indirectly from or in any way connected with the site or your use of or reliance upon the content or any information you obtain by means of the site or your use of or reliance upon the content or any information you obtain by means of the site or any bookings or purchases you make of goods and/or services through your use of the site, including, without limitation, damage for loss of profits, loss of business, or any other consequential or pecuniary loss (even where we have been advised of the possibility of such loss or damage.)

Cookies

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. On revisiting the website our computer server will recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance.
This website, and other Marisa Peer websites to which it is linked, may use cookies to:

  • enable the signing in process to operate after you have registered with us;

  • enable us to estimate and report on our total audience size & traffic;

  • conduct research to improve our content and services.

By going to the Help section of the menu of your browser you should be able to configure your browser preferences to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject the use of cookies please note that the efficient operation of this site may be affected.

Other websites linked from this site may take a different approach to the use of cookies and you should check what that approach is with those who operate those sites. Marisa Peer’s website’s take no responsibility or liability for the practices undertaken by sites linked to this website.

 

Privacy Policy

Personal Data collected for the following purposes and using the following services:

  • Advertising

    • Google Ad Manager

      Personal Data: Cookies and Usage Data

    1. Analytics

      • Facebook Ads conversion tracking, Google Ads conversion tracking, Google Analytics and Improvely

        Personal Data: Cookies and Usage Data

    2. Contacting the User

      • Contact form

        Personal Data: email address, first name, last name and phone number

    3. Content performance and features testing (A/B testing)

      • Visual Website Optimizer

        Personal Data: Cookies and Usage Data

    4. Displaying content from external platforms

      • Google Maps widget and Vimeo video

        Personal Data: Cookies and Usage Data

    5. Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    6. Interaction with live chat platforms

      • LiveChat Widget

        Personal Data: Cookies and Usage Data

    7. Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies and email address

      • Facebook Remarketing and Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

    8. SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    9. Tag Management

      • Google Tag Manager

        Personal Data: Cookies and Usage Data

    10. Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    11. User database management

      • Infusionsoft

        Personal Data: various types of Data as specified in the privacy policy of the service